Catholic Relationship Coaching is a UK-based business providing relationship coaching and educational resources.

If you have any questions about how your personal information is used, you can contact us at:

Email: info@catholicrelationshipcoaching.com

Depending on how you interact with us, we may collect:

• Your name and email address

• Information you provide when booking a discovery call or coaching

• Information you voluntarily share during coaching

• Responses to our Love Language Assessment

• Information needed to process payments, where applicable

• Basic technical information required for the website to operate

We only collect information that is relevant to the purpose for which it is being used.

We use your information to:

• Provide and manage our coaching and other services

• Arrange discovery calls and appointments

• Provide your Love Language Assessment results

• Communicate with you about services you have requested

• Respond to enquiries

• Process payments where applicable

• Maintain the security and operation of our website and services

• Meet legal and regulatory requirements

We do not sell your personal information.

Under UK data protection law, we use different lawful bases depending on the circumstances.

These may include:

• Consent – where you choose to provide information for a particular purpose, such as completing an assessment or subscribing to future marketing communications.

• Contract or steps at your request – where information is needed to provide coaching or arrange a service you have requested.

• Legitimate interests – for reasonable business administration, communication, security and improvement of our services.

• Legal obligation – where we are required to keep or provide information to comply with the law.

If you complete our Love Language Assessment, we collect your name, email address and your responses to the assessment questions.

Your responses are processed to calculate your results and create a personalised report. The report is automatically generated and emailed to you.

Your assessment information is stored using our business Google account and related Google services.

Assessment information is normally retained for up to 6 months, after which it will be deleted unless there is a legitimate reason to retain it for longer.

The automated scoring used for the assessment does not make decisions about your eligibility for services or otherwise have a legal or similarly significant effect on you.

If you use our coaching services, we may keep information that you voluntarily share during coaching, together with relevant notes, action points or resources needed to support your coaching.

Coaching notes are normally retained for up to 12 months after your coaching relationship ends, unless there is a legitimate reason to retain them for longer.

Online coaching may be provided through Google Meet.

Where Google's “Take notes for me” feature is used, you will be informed that AI-assisted meeting notes are being created. You may ask for this feature not to be used. The resulting notes are stored in the meeting organiser's Google Drive.

We do not routinely record coaching sessions.

We use trusted third-party services to operate parts of our business, including:

• Systeme.io – website and related website services

• Google / Google Workspace – email, forms, documents, storage and related services

• TidyCal – appointment booking

• Stripe – payment processing where applicable

• Google Meet – online coaching sessions

These providers may process personal information on our behalf or as part of the services they provide.

We may use additional service providers in the future where necessary to operate and develop the business. We will update this Privacy Policy where there are material changes to how personal information is processed.

Our website may use essential cookies and similar technologies needed to operate, secure and provide the website.

If we introduce non-essential analytics, advertising or other tracking technologies, we will provide appropriate information and obtain consent where required by law. Non-essential cookies generally require consent under the applicable cookie rules.

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

Our normal retention periods are:

• Love Language Assessment information: up to 6 months

• Coaching notes: up to 12 months after coaching ends

• Other information: for as long as reasonably necessary for the relevant purpose or as required by law

You can request deletion of your personal information at any time. We will delete it where we are legally able to do so.

Depending on the circumstances, you may have rights to:

• Ask for a copy of your personal information

• Ask us to correct inaccurate information

• Ask us to delete your information

• Ask us to restrict how we use your information

• Object to certain uses of your information

• Withdraw consent where we rely on consent

To exercise your rights, contact us at:

info@catholicrelationshipcoaching.com

We do not currently send regular marketing emails.

If you choose to receive marketing communications from us in the future, you will be able to unsubscribe at any time.

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse.

Access to business systems is protected using appropriate security measures, including password protection and two-factor authentication where available.

Our website, assessments and coaching services are intended for people aged 18 and over. We do not knowingly collect personal information from children under 18.

If you have any concerns about how we use your personal information, please contact us first at:

info@catholicrelationshipcoaching.com

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will always be published on this page.